Privacy Policy for Pactoc

Effective Date: 4-25-2024

Pactoc ("Company," "we," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and disclose personal information in connection with Pactoc By using our service, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Medical Information: Information about your medical history, health conditions, and treatment preferences.

  • Payment Information: Credit card details and billing address for processing payments.

  • Communications: Correspondence and communications with us, including emails and chat messages.

  • Usage Data: Information about how you use our Medical Concierge Service, including log data and analytics.

  1. How We Use Your Information

We may use your personal information for the following purposes:

  • Providing Services: Facilitating appointments with healthcare providers, coordinating medical treatments, and arranging travel accommodations.

  • Communication: Responding to inquiries, providing customer support, and sending administrative information.

  • Billing and Payments: Processing payments and managing billing accounts.

  • Improving Services: Analyzing usage data to improve our service and user experience.

  • Legal Compliance: Complying with legal obligations and enforcing our Terms of Use.

  1. Information Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

  • Service Providers: Engaging service providers to assist us in providing our service, such as healthcare providers, travel agencies, and payment processors.

  • Legal Compliance: Complying with applicable laws, regulations, or legal processes, or responding to lawful requests from government authorities.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your personal information may be transferred to a successor entity.

  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your personal information.

  1. Your Choices

You have the following choices regarding your personal information:

  • Access and Update: You may access and update your personal information by contacting us.

  • Opt-Out: You may opt-out of receiving promotional communications from us by following the instructions provided in such communications.

  • Do Not Track: Our service does not respond to "Do Not Track" signals.

  1. Children's Privacy

Our Medical Concierge Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If you believe we have collected personal information from a child under 18, please contact us to request deletion.

  1. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@pactocjourney.com

Thank you for trusting Pactoc with your personal information.